Professional Standards
It is the duty and responsibility of every REALTOR® member of this Association to abide by the “Code of Ethics” of the National Association of REALTORS®.
Grievance Committee
The Grievance Committee is a review committee comprised of REALTOR® members. It is the role of the Grievance Committee to determine whether the complaint filed is a matter which should be referred to a Professional Standards Hearing Panel or be dismissed from further consideration because it does not meet the hearing criteria. It does not conduct hearings or determine if a violation has occurred. If you are interested in joining the Grievance Committee, please call to SILVAR at (408) 200-0100.
Professional Standards Committee
Professional Standards Committee is comprised of trained, former Grievance Committee members. (Volunteers must first serve a three (3) year term on the Grievance Committee before joining.) It is the role of the Professional Standards Committee to serve as panelists at disciplinary and arbitration hearings.